Refund Policy
We back the money-back line on our homepage with an actual policy — here it is, plainly.
Device (V-Trainer)
- Refund window: [TODO: confirm — e.g. 30] days from delivery.
- Return condition: [TODO: define — personal-use fitness item; confirm the hygiene/return-condition standard with the supplier before launch].
- Damaged or defective on arrival? Email us with photos within 48 hours and we'll replace or refund — your choice.
Course (digital download)
- [TODO: decide digital refund terms — common options: (a) 7-day refund on request, (b) non-refundable once downloaded. State one clearly here. Note: we never promise "results or refund" — no results guarantees anywhere on this store.]
How refunds work
- Email [TODO: branded support email] with your order number.
- Approved refunds are processed to the original payment method within 5–7 business days of approval.
[TODO: professional review before launch — consumer-protection rules apply.]